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BookMI – Online Referral Management

Streamlining Medical Imaging Requests with BookMI

BookMI provides a multi-channel solution for managing Medical Imaging requests from referrers and patient online bookings. Our platform offers full visibility into service requests and patient appointments, consolidating them into a single, user-friendly console that supports the complexities of imaging workflows.

Optimized Referral Management & Business Intelligence

BookMI empowers imaging providers with advanced business intelligence tools, enabling them to analyze referral activity and enhance both patient and referrer experiences. By optimizing the referral process, providers can increase referrals by up to 15%, simply by working smarter.

Seamless Integration with Multiple Referral Channels

BookMI aggregates patient self-bookings from your website, third-party booking engines like HealthEngine, and direct requests from GPs and specialists using their clinical systems—only when they choose your business. Additionally, referrals from hospitals, clinical trials, and contract clients can be captured, improving efficiency across all referral channels.

With BookMI, your team can proactively manage requests instead of waiting for patients to call or walk in. This allows for better patient flow management, optimized staff scheduling, and improved resource allocation.

Key Features of BookMI

  • Secure Cloud-Based Platform – No installation required for referrers, as they use their own clinical systems.
  • Automated Patient SMS Notifications – Custom templates and sender ID for instant patient communication.
  • Multi-Location Support – Manage multiple facilities within a single platform.
  • User Access & Security Controls – Manage staff permissions and track simultaneous access to referrals.
  • Referral Workflow Management – Status-driven workflows streamline referral progression to booking.
  • Smart Routing & Global Search – Allocate referrals to preferred locations and quickly find patient records.
  • Customizable Reminders & Notes – Automatically prompt follow-ups and track user actions.
  • White-Labeled Branding – Maintain your business identity within the platform.

Benefits for Imaging Providers

  • Increase referral volume and reduce patient loss to competitors.
  • Improve operational efficiency and brand recognition.
  • Minimize no-shows and optimize modality scheduling.
  • Enhance revenue through better resource utilization.

Benefits for Referrers

  • Rapid booking for patients with accurate study selection.
  • Improved confidence in patient follow-through and results review.
  • Supports continuity of care and telehealth consultations.
  • Ensures secure report delivery directly to their clinical system.

Benefits for Patients

  • Convenient, proactive appointment scheduling.
  • Clear preparation instructions and fee transparency.
  • Reduced wait times and minimized procedure cancellations.
  • No need for paper requests when using eReferrals.

BookMI transforms the way Medical Imaging providers manage referrals, improving efficiency and enhancing patient and referrer experiences.

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